Stella Sisu Oy
Modified: 28.04.2026
1. Data Controller
Stella Sisu Oy (Business ID: FI35201056)
Taivalmäki 9, 02200 Espoo, Finland
Email address: info@stella-sisu.fi
Phone: +3584578723460
2. Register name
Stella Sisu Oy's customer, marketing and online store register.
3. Purpose of processing personal data
Personal data is collected and processed for customer relationship management, order processing, deliveries, customer communications and marketing. The data helps us provide a smooth service and up-to-date information about our products.
Examples of uses:
- Order receipt and delivery
- Customer service and communication
- Payment transaction processing
- Email marketing and newsletters (with consent only)
4. Data content of the register
The register may contain the following information:
- First and last name
- Address information
- Phone number
- Email address
- Order history and payment information (no payment card information)
- Additional information provided by the customer (e.g. measurements or needs for custom products)
- Possible marketing permits or bans
5. Regular sources of information
The information is primarily obtained from the customer themselves when ordering, using the contact form, subscribing to the newsletter or communicating via WhatsApp. We also use cookies and similar technologies to track the use of the site.
6. Disclosure and transfer of information
We only share information with partners who are necessary to provide the service:
Authorities: In accordance with legal obligations.
Logistics partners: Shipit Oy Ab (and the shipping companies operating through it such as Posti, PostNord, UPS).
Payment intermediaries: Mollie B.V., PayPal and Klarna.
IT and marketing services: Google (Analytics and Ads), Meta (Instagram integrations), email marketing platforms.
The service providers we use (such as Google or Meta) may process data outside the EU/EEA (e.g. in the United States). We ensure data protection by using safeguards required by law, such as the European Commission's Standard Contractual Clauses.
7. Registry protection
The data is protected technically and organizationally (passwords, access control, encrypted connections):
- The data is stored on a technically secure server.
- Only designated persons have access to the data
- Regular backups
8. Data retention period
The data is stored on secure servers. Only designated persons can process the data. Password protection, access control and regular backups are used. Personal data is only kept for as long as necessary to manage the customer relationship or as required by law (e.g. accounting 6 years).
9. Rights of the data subject
The customer has the right to inspect, correct or delete their own information and to prohibit direct marketing.
- Check information about yourself.
- To demand the correction of incorrect information or the deletion of information (“right to be forgotten”).
- Withdraw your marketing consent (e.g. newsletter unsubscribe link).
- Make a complaint to the Data Protection Ombudsman if he or she believes that we are violating data protection legislation.
Requests for review or deletion can be sent to: info@stella-sisu.fi
10. Cookies
We use cookies to improve the functionality of the site and to analyze traffic. You can manage your cookie settings through the Complianz cookie tool on our site. Please note that blocking essential cookies may affect the functionality of the online store.
11. Changes to the statement
We will update this statement as our operations develop. Significant changes will be announced on our website.
